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Eye hub going red

Buster-2446
Investigator
Investigator

‎09-10-2021 10:18 PM

Hi I came home tonight and my eye hub has gone red I’ve reset it but still going red can anyone help please 

0 Helpful
7 REPLIES 7
Buster-2446
Investigator
Investigator

‎09-10-2021 10:20 PM

Hi I’ve come home tonight and my eye hub gone red I’ve reset it but still not working 

0 Helpful
pip11
Scholarly Contributor
Scholarly Contributor

‎09-10-2021 10:53 PM

Check if you have a dial tone, if not report a line fault. Also which exchange area are you on?

0 Helpful
pip11
Scholarly Contributor
Scholarly Contributor
In response to Buster-2446

‎09-10-2021 10:55 PM

See your other post.

0 Helpful
Buster-2446
Investigator
Investigator
In response to pip11

‎09-10-2021 11:17 PM

Yes I have just no broadband 

 

0 Helpful
Buster-2446
Investigator
Investigator

‎09-10-2021 11:24 PM

Hi came home tonight and my EE hub gone red I’ve reset it but still goes to red 

0 Helpful
Buster-2446
Investigator
Investigator

‎10-10-2021 12:06 AM

 
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Buster-2446

‎10-10-2021 01:01 AM

Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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