The EE Community

All Rounder Plans no longer include Xbox Game Pass

For the last 2 years i have had the 125GB All rounder plan at £21 a month with staff discount which has included Xbox game pass but now when I'm looking to upgrade my plan to the same thing for another 2 years the same plan access is now £50 a month ...

Roaming Turkey

I rang ee before coming to Turkey and they said I'd get a text on arrival asking if I want the 3 day or 7 day plan.I didn't receive a text on arrival to Turkey and I'm currently using the hotels wifi. Does anyone know why I didn't receive the message...

Too many boxes even though only have two

Can somebody please help me. I’ve seen lots of posts on here about this same problem but it seems that it has to be fixed by EE. I’ve tried ringing and spent ages on the phone on Sunday, was told the specialist team would call me back but nobody has!...

SMS

How can I unblock SMS verification on my phone? 

Top up

I've top up my phone but my plan hasn't automatically renewed

Cannot connect Smart WiFi Pro Extender to WiFi 7 Router

Ok, What am I doing wrong.Firstly received my new WiFi 7 router at the weekend and set it up. Used the transfer devices option (I guess this 'just' renames my new router to my old router settings). Setup the Hybrid Connect as well.This evening (1 day...

sim only plan has ended

No tracking sent

I originally made an order a few weeks ago and my device was out of stock my order was cancelled as I phoned up and hadn’t received tracking after 5 days. I’ve reordered the device on the 22nd, the phone was in stock and when I spoke over the phone b...