Emergency customer service as Email/ chat

[Rush1]

Hi my primary sim has been deactivated while I was waiting to be connected for a dual sim and now cannot make or receive phone calls. 
is there a direct email/ chat service to report this. 
move been disconnected for 2 days now waiting and feeling unsafe without the phone call facility. 

[James_B]

Hi @Rush1,

Welcome to the EE Community. 🙂

You can chat with Customer Care online via our get in touch page.

Hope this helps.

James

[Rush1]

Emergency chat service to get in touch with customer service 

( I cannot currently phone from my mobile number and have not been able to for 2 days causing me great anxiety as I’m isolating and alone so can’t use anyone else’s phone). 

[BrendonH]

They already have this.

It's called live chat but it isn't open 24 7 as the same with the call centres.

It'll pop up when you login when someone is available and they are open.