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EE told me my phone would be with me within 24 hours but its now been 10 days...

Adampeterhicks1
Visitor

iphone 13 pro sierra blue 128gb was available for next day delivery according to my ee customer service rep, so i decided to go with that so i could get it quickly. its now been ten days, i am phoneless and i'm having to arrange meetings in other ways.

NOT happy about this AT ALL.
Anyone else experiencing the same issue?

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @Adampeterhicks1 

 

Have you searched the forums as there are many threads on this issue. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Af19
Valued Contributor
Valued Contributor

Same phone! What order number are you? I ordered on 18th