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Community Activity
Roaming EU
Hello,I’ve just received a £427 bill from EE, mostly for roaming charges while I was in Poland.I’m on the Full Works iPhone SIM plan. Before travelling, I specifically asked an EE store employee whether EU roaming was included, and was told yes. I as...
EE and OpenReach complaint
Hi all,I'm writing on behalf of my parents (85 and 87) who were convinced in October 20204 to have full fibre fitted to their house. They were the only house in the street not on full fibre and it was a free installation (get the last house on the s...
Why is EE so rubbish
Seriously, have had a brand new S25 Ultra for 5 months and it has not worked properly since day 1. EE blame Samsung and Samsung blame them. Niether company will do anything to rectify it. Now the phone has decided to not connect to the network. I gue...
Finding and reconnecting an old number
Hi all, My wife had her number for 22 years. She hasn't used it since last summer and discovered today that it has been recycled. As you can imagine she is very upset. I have some questions - is there a way to check if someone already has it? I did t...
No service
Hi,Good Morning i have just moved to southall UB1 1FP from Uxbridge UB100WN we had told EE about moving home every day they are giving us lame excuses and lies that the broadband is going to start but they are not starting it but the same old story...
Now addons when billed via EE or BT
Is there a reason that no provision is available to EE/BT customers who have been sold a Now package (either on its own or as component of an EETV package} by EE /BT cannot add NOW Ultra Boost to use on those devices that offer the higher quality...
ITVX
Watching a programme on ITVX lets me watch untill 2nd set of adverts then freezes. When I go back it makes me watch the adverts all over again. Happens every time. Annoying that even on record we have to watch adverts!
Website not working
I have been using a website for nearly a year with EE broadband and never had any issues. But today the site will not load it just says the site can't be reached err connection timed out. There are no issues with the site as when I use mobile data on...
Waiting for openreach or should I switch to virgin
I moved into my new flat 2 weeks ago and placed an order for 900 broadband 9 days ago. Everything is already installed from openreach and from what I can see it's just a case of send me the router and switch me on as the ONT is installed. Now it seem...
EE TV remote can’t select input sources
Just got a new Hisense TV and plugged in a new EE TV Box Pro for the first time. EE remote control paired with the TV perfectly and can control TV volume just fine. But when I try to select another input source, the source button on the EE remote ope...
