E sims

AK40
Explorer

‎27-09-2021 03:39 PM

Hi, I purchased an ee E sim plan on Friday and I have not revived an option to download in the app or a qr code by post, please let me know what to do as I am currently unable to use my phone to ring!

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2 REPLIES 2
AK40
Explorer

‎27-09-2021 03:52 PM

Hi, I purchased an ee E sim plan on Friday and I have not revived an option to download in the app or a qr code by post, please let me know what to do as I am currently unable to use my phone to ring!

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Leanne_T
EE Community Support Team
In response to AK40

‎27-09-2021 05:17 PM

Hi @AK40 

 

Thanks for coming to the community. 

 

Did you order the eSIM online? 

 

Is this for an upgrade or a new contract? 

 

Leanne 🙂

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