Direct debit

Go to solution
Tisha171
Visitor

‎12-07-2021 08:42 PM

Hi, I have a direct debit set up but for my payment this month I decided to pay it early so I paid with my card manually. Will my direct debit still come out on the date it was scheduled for. Just asking as this happened to me when I was with a different company. 

0 Helpful
1 SOLUTION

Accepted Solutions
Go to solution
XRaySpeX
EE Community Star
EE Community Star

‎12-07-2021 09:08 PM

Yes if you made the direct payment on or after the date your bill was posted online. Once the bill is posted the DD is set in motion & you cannot stop it being taken about a week later.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

1 REPLY 1
Go to solution
XRaySpeX
EE Community Star
EE Community Star

‎12-07-2021 09:08 PM

Yes if you made the direct payment on or after the date your bill was posted online. Once the bill is posted the DD is set in motion & you cannot stop it being taken about a week later.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP