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Delivery

Emma1978
Explorer

‎31-08-2019 12:06 PM

Hi

  • I placed an order and have received a order successful email but no delivery confirmation yet. It say should be dispatched within 24hours.
  • How long does it normally take?
  • Thanks
0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎31-08-2019 12:19 PM

Hi @Emma1978 

 

Have you checked EE order tracking?

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Emma1978
Explorer
In response to Northerner

‎31-08-2019 12:28 PM

Hi
Yes. It just says awaiting confirmation but it's a phone that's in stock.
0 Helpful
Leanne_T
EE Community Support Team
In response to Emma1978

‎31-08-2019 04:12 PM

Hi @Emma1978

 

Thanks for coming to the community.

 

If you give our Mobile care team a call on 150, or 0800 956 6000 they will check the order for you 🙂

 

Let us know how you get on 🙂

 

Leanne.

 

 

0 Helpful