Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Compliment

I just wanted to highlight the outstanding customer service I was given by the team at Altrincham EE shop in June. I went in to the shop to ask about using my phone in Australia. I subsequently left with a new contract, a much better phone with an ex...

Ajw7 by Visitor
  • 689 Views
  • 1 replies
  • 0 Helpful

Resolved! Staff praise

Hi just switched to ee having been with o2 for 30 years and was served by anne-marie in the kendal cumbria branch she was extremely proffesional curtious and polite ..a true asset to your company in helping me decide that ee was the way to go i canno...

Delivery

HiI placed an order and have received a order successful email but no delivery confirmation yet. It say should be dispatched within 24hours.How long does it normally take?Thanks

Emma1978 by Explorer
  • 415 Views
  • 3 replies
  • 0 Helpful

Delivery tracking number

Hi , I was inform I would receive a conformation email/txt today with the time slot of the delivery of my new phone ? But I haven’t received anything can you advise ? Thanks 

NOTE 10 PLUS 5G 512gb Black Stock

Hi there I upgraded to this model last week however the website is saying 28 days for delivery. Is it possible I won't get this upgrade on launch day? When I placed the order over the phone the sales rep couldn't tell me. Many thanks DSS