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07-12-2021 06:14 PM
07-12-2021 08:05 PM
Hi @DeadpoolSy
Have you checked EE order tracking?
https://myaccount.ee.co.uk/orderdetails
At best you are looking at possibly 28 days if EE can obtain stock. There are many threads on this issue.
Thanks
07-12-2021 08:30 PM
08-12-2021 08:25 AM
Hi @DeadpoolSy.
As soon as there is any movement on your order it'll be updated in the tracker. You'll also get a text from DPD when your order is ready to be delivered.
What colour and memory size phone did you order?
Jon
08-12-2021 08:46 AM
I ordered mine on 19th November and have still not received mine, I ordered the iPhone 13 pro max 128gb graphite
08-12-2021 11:31 AM
Hi @EJW1.
Welcome to the community.
The current guidance is to expect dispatch within seven days.
Have you checked the order tracker for an update?
Jon
08-12-2021 02:36 PM
08-12-2021 03:23 PM
Thanks @DeadpoolSy.
If you're unable to get an update from the tracker, I'd recommend getting in touch with our Customer Care team.
They will have access to your account to give you an update.
Jon
08-12-2021 04:23 PM
08-12-2021 06:07 PM