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Delivery

saraandrea1
Explorer

‎19-11-2021 02:21 PM

I ordered a monthly payment,I already paid the first amount,but before a dispatcher and delivery the EE asked to contact them and talk,but after 1 hours holding time(a 2 times),I do not what can I do.Also I am not able to login in my account because I never received a confirmation email.

0 Helpful
2 REPLIES 2
saraandrea1
Explorer

‎19-11-2021 02:28 PM

THe phone is a present for my cousin who really ill(leukemia infants),just not easy her life I do not want to deluded more time 

Please any help or advice? SOS..for a little I'll girl.

I do not ask any charity,I am paid and just I need to can talk with a customer service why my ordered item not already dispatched.thank you for any help.

0 Helpful
Katie_B
EE Community Support Team
In response to saraandrea1

‎19-11-2021 04:01 PM

Hello @saraandrea1. 

 

Welcome to the EE Community. 

 

What a lovely gift for your cousin. 

 

I have sent you a private message for some more information regarding your order. 

 

Speak soon, 

 

Katie 🙂

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