cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Delivery

Amyk1
Investigator
Investigator

I am getting my new phone on Monday being delivered by dpd saying my delivery will be Monday but it says I need photo id I don't have any when I spoke to ee they said I won't need any my husband has id can he take delivery or will they post pictures of delivery 

1 SOLUTION

Accepted Solutions
Jon_K
Former EE Employee

Hi @Amyk1.

 

Welcome to the community.

 

If this is an upgrade rather than a new line, you shouldn't need photo ID.

 

If your husband has the same surname, they can sign for your delivery on your behalf.

 

Hope this helps.

 

Jon

View solution in original post

4 REPLIES 4
Jon_K
Former EE Employee

Hi @Amyk1.

 

Welcome to the community.

 

If this is an upgrade rather than a new line, you shouldn't need photo ID.

 

If your husband has the same surname, they can sign for your delivery on your behalf.

 

Hope this helps.

 

Jon

Thank you its a new phone line and it being delivered today by dpd and they said they will take photos of it being delivered 

Jon_K
Former EE Employee

Thanks @Amyk1.

 

I hope you enjoy your new phone when it arrives 🙂

 

Jon

Thank you I can't wait