Delivery

Amyk1
Investigator
Investigator

I am getting my new phone on Monday being delivered by dpd saying my delivery will be Monday but it says I need photo id I don't have any when I spoke to ee they said I won't need any my husband has id can he take delivery or will they post pictures of delivery 

1 SOLUTION

Accepted Solutions
Jon_K
Former EE Employee

Hi @Amyk1.

 

Welcome to the community.

 

If this is an upgrade rather than a new line, you shouldn't need photo ID.

 

If your husband has the same surname, they can sign for your delivery on your behalf.

 

Hope this helps.

 

Jon

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4 REPLIES 4
Jon_K
Former EE Employee

Hi @Amyk1.

 

Welcome to the community.

 

If this is an upgrade rather than a new line, you shouldn't need photo ID.

 

If your husband has the same surname, they can sign for your delivery on your behalf.

 

Hope this helps.

 

Jon

Thank you its a new phone line and it being delivered today by dpd and they said they will take photos of it being delivered 

Jon_K
Former EE Employee

Thanks @Amyk1.

 

I hope you enjoy your new phone when it arrives 🙂

 

Jon

Thank you I can't wait