Delivery

Joking94
Investigator
Investigator

Hiya, I ordered a new upgrade on 1st sept, it's now 9th sept. I was just wondering how long delivery will be please. 🙂 

5 REPLIES 5
Katie_B
EE Community Support Team

Good Afternoon @Joking94.

 

Thanks for upgrading with us 🙂

 

What phone and colour did you go for?

 

Were you provided with a timescale as to when your phone would be with you?

 

You can also check the status of your phone by using our online order tracker.

 

Speak soon,

 

Katie 🙂

Heya, I went for the google pixel 3A in purplish. 

 

I havent received a tracking email yet and I'm sure when I checked out it said 5-7 days. 

 

The only email I recieved was a confirmation of the order. 

 

Thanks! 🙂 

Katie_B
EE Community Support Team

Hi @Joking94.

 

Thanks for getting back to me.

 

On the top of your confirmation email there should be an order number, this is what you use when using the online tracker.

 

Please take a look and let me know what your order status is.

 

Katie 🙂

Oh, I didn't even realise! Ok, just checked and it said 'Sorry, we cant show your order details right now! '

 

 

Katie_B
EE Community Support Team

Thanks for this @Joking94.

 

I have sent you a private message for further information.

 

Katie 🙂