So I ordered the new Oneplus 7 Pro yesterday on a Pay Monthly contract and paid the upfront fee. Received my confirmation of order. All good there, selected the in-store delivery.
This morning I receive a message and email from DPD with a delivery window of 10:53 - 11:53, sounds good, I'll go to my local store later and pick it up. I check the consignment number on DPD's website an hour later. It tells me that they tried to deliver the phone but I wasn't there. That's strange, how could they fail to deliver to the EE store. Check my order on EE website, it says it's being delivered to my home address. I check the billing address, no note from DPD. Very strange but I'll wait. Finally I get notifications from EE telling me my order is dispatched, then I get the emails from DPD to tell me officially that they failed to deliver my phone to my local store because I wasn't there. So here I am asking what's going on with my order?
