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Delivery item returned to ee

John70-6
Visitor

‎12-11-2020 12:59 PM

Hello

My EE parcel was shipped out on 9/11 but had an incorrect address on it, DPD have returned it to EE the next day as driver couldn't find me. Just wondering what will happen next as I haven't heard anything from EE.

Thanks

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎12-11-2020 01:37 PM

@John70-6   You’ll have to call customer services about this to make sure the address is correct and then place a new order.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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