Dead pixel on iPhone 12

TomaszEE
Visitor

‎29-09-2021 03:43 AM

I just found a dead pixel on the screen of my iPhone 12 mini. Not sure how long it’s been like that as using dark mode so it was hard to notice. It’s stil covered by warranty. What’s the procedure to fix that looks like?

Thanks

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Northerner
EE Community Star
EE Community Star

‎29-09-2021 06:22 AM

Hi @TomaszEE 

 

Contact Apple support 

 

https://checkcoverage.apple.com/gb/en/;jsessionid=node01r2vxymzhyeja1xlk6eznjxpsh3497357.node0

 

Alternatively contact EE and will send your device off for assessment. If this is not a manufacturing fault you will need to pay for a repair.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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