Data usage

[Malone8586]

Hello,

I have had a data usage warning on my new s20+ saying I am close to my limit which Says 2GB how ever my EE contract and account limit is 40GB.

Is this an error on contract transfer? 

[bristolian · Accepted solution]

Hello @Malone8586 

Welcome to the community

This sounds like a device setting, without any reference to your account. It can be easily changed - on my Android 8 device (so yours may vary slightly) I follow Settings > Connections > Data Usage > Billing cycle & data warning.

You can change the phone's counting cycle to match your bill cycle, and also amend the amount of data used that triggers the warning.

[Malone8586]

Thankyou for your quick reply.

followed instructions & looks resolved!!