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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15521 Views
  • 51 replies
  • 65 Helpful

Big home phone bill

Hello. I've been charged an extortionate amount for a call from my landline to another at the weekend when this should be free? Cost about another £15 and cant understand why as this should be free. Please help!

Sorry to see you go

Well I just cannot believe the incompetence  of this company after been released from my mobile phone contract just over a month ago now. I have just received an email with a survey saying , We're really sorry you've decided to cancel your EE  Broadb...

Chriscam by Contributor
  • 800 Views
  • 10 replies
  • 0 Helpful

Re: Ipv6 for home broadband

I have recently switched to EE and am trying to reconnect by Nest Protect devices to the new home wifi network. Unfortunately I can not get it working and it appears to be due to a requirement for IPv6 which is not supported by the EE router. Has any...

tim-e by Explorer
  • 667 Views
  • 2 replies
  • 1 Helpful

Help

Hi my name is curt. I'm just wondering if you could have let everyone know no on the ee community that the Wi-Fi mini 2020 the password key he is being temperamental sometimes it works and sometimes it doesn't work

Engineer hasn’t turned up

Anyone know who I contact? They were supposed to come today between 13:00 and 18:00 and the appointment was confirmed via text, however they haven’t shown up. 

ca12jh by Visitor
  • 754 Views
  • 1 replies
  • 0 Helpful

Resolved! Data usage

Hello,I have had a data usage warning on my new s20+ saying I am close to my limit which Says 2GB how ever my EE contract and account limit is 40GB. Is this an error on contract transfer?  

Invalid CTN

Hi, when I give my PAC code and old number to EE, using the 07********* format, they get an “invalid CTN” error. They say this means the pack code is valid, but the mobile number isn’t.If they enter the number in the format 47*********, because the P...

Add a name to the contract

I want to add my partner who has been an EE customer for a few years to my contract, how can I do this?

Cnunes by Visitor
  • 394 Views
  • 1 replies
  • 0 Helpful