DATA@

marion16
Investigator
Investigator

I don’t use it on my phone, why am I being charged to have it?

1 SOLUTION

Accepted Solutions
mikeliuk
Ace Contributor
Ace Contributor

Hi @marion16 ,

 

Thank you for bringing your requirement to the community. The below link compares some cheaper options when you do not require data.

 

You will additionally want to check which of the main mobile networks is used to ensure that you have coverage in the locations where you spend most of your time (ensuring not to port your number until you have ensured the service is as you desire).

 

I see one option from another service provider as low as GBP 4/mth (PAYG bundle) without data and have verified it still shows on that service provider's website (I cannot speak to the suitability of that network for your locations).

 

https://kenstechtips.com/index.php/compare-pay-as-you-go-networks

-- 
Contract SIM: Plan | Data | Usage | Check Status | Abroad | Chat | SMS | APN | PM
Wired: Check Speed | Test Socket | Faults | fast.com | speedtest.net

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9 REPLIES 9
Chris_B
EE Community Star
EE Community Star

@marion16  Because all contracts have a data allowance if you choose not to use data that’s up to you. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thankyou! I suppose it’s that simple really.

I may look for something that doesn’t include DATA.

Chris_B
EE Community Star
EE Community Star

@marion16  All contract include data.  I’m sure even all PAYG tariffs have a data allowance.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hi there @marion16

 

Welcome to the community. 

 

Do you have an additional charge for a data add-on? 

 

You will have a data allowance included with your minutes and texts as part of your allowance, this should not be costing you extra. 

 

Thanks. 

 

Leanne 🙂

Thankyou Leanne, it’s part of the deal. But I couldn’t get a cheaper deal, one without DATA. M 🤗👍

Sent from my iPad
Leanne_T
EE Community Support Team

I see @marion16

 

This would be part of the plan, we are unable to remove data from this. 

 

If you have another contract on the same account, you could gift data to them if they would use this 🙂

 

Leanne.

mikeliuk
Ace Contributor
Ace Contributor

Hi @marion16 ,

 

Thank you for bringing your requirement to the community. The below link compares some cheaper options when you do not require data.

 

You will additionally want to check which of the main mobile networks is used to ensure that you have coverage in the locations where you spend most of your time (ensuring not to port your number until you have ensured the service is as you desire).

 

I see one option from another service provider as low as GBP 4/mth (PAYG bundle) without data and have verified it still shows on that service provider's website (I cannot speak to the suitability of that network for your locations).

 

https://kenstechtips.com/index.php/compare-pay-as-you-go-networks

-- 
Contract SIM: Plan | Data | Usage | Check Status | Abroad | Chat | SMS | APN | PM
Wired: Check Speed | Test Socket | Faults | fast.com | speedtest.net
XRaySpeX
EE Community Star
EE Community Star

You could get PAYG & switch its packs off & then you can just use the SIM for calls & texts but not data as normal PAYG at standard per-unit rates paid for out of your standing PAYG credit balance.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Thankyou for your response. I’m on a tariff, but it is resolved now. 🤗

Sent from my iPad