DATA@

marion16 · ‎13-08-2021

I don’t use it on my phone, why am I being charged to have it?

mikeliuk · ‎13-08-2021

Thank you for bringing your requirement to the community. The below link compares some cheaper options when you do not require data.

You will additionally want to check which of the main mobile networks is used to ensure that you have coverage in the locations where you spend most of your time (ensuring not to port your number until you have ensured the service is as you desire).

I see one option from another service provider as low as GBP 4/mth (PAYG bundle) without data and have verified it still shows on that service provider's website (I cannot speak to the suitability of that network for your locations).

https://kenstechtips.com/index.php/compare-pay-as-you-go-networks

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Chris_B · ‎13-08-2021

@marion16 Because all contracts have a data allowance if you choose not to use data that’s up to you.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

marion16 · ‎13-08-2021

Thankyou! I suppose it’s that simple really.

I may look for something that doesn’t include DATA.

Chris_B · ‎13-08-2021

@marion16 All contract include data. I’m sure even all PAYG tariffs have a data allowance.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Leanne_T · ‎13-08-2021

Hi there @marion16

Welcome to the community.

Do you have an additional charge for a data add-on?

You will have a data allowance included with your minutes and texts as part of your allowance, this should not be costing you extra.

Thanks.

Leanne 🙂

marion16 · ‎13-08-2021

Thankyou Leanne, it’s part of the deal. But I couldn’t get a cheaper deal, one without DATA. M 🤗👍

Sent from my iPad

Leanne_T · ‎13-08-2021

I see @marion16

This would be part of the plan, we are unable to remove data from this.

If you have another contract on the same account, you could gift data to them if they would use this 🙂

Leanne.

mikeliuk · ‎13-08-2021

Hi @marion16 ,

Thank you for bringing your requirement to the community. The below link compares some cheaper options when you do not require data.

You will additionally want to check which of the main mobile networks is used to ensure that you have coverage in the locations where you spend most of your time (ensuring not to port your number until you have ensured the service is as you desire).

I see one option from another service provider as low as GBP 4/mth (PAYG bundle) without data and have verified it still shows on that service provider's website (I cannot speak to the suitability of that network for your locations).

https://kenstechtips.com/index.php/compare-pay-as-you-go-networks

XRaySpeX · ‎13-08-2021

You could get PAYG & switch its packs off & then you can just use the SIM for calls & texts but not data as normal PAYG at standard per-unit rates paid for out of your standing PAYG credit balance.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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marion16 · ‎15-08-2021

Thankyou for your response. I’m on a tariff, but it is resolved now. 🤗

Sent from my iPad

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