Contract free gift repair

Sl2001
Visitor

I started a new mobile contract in August 2019 and it came with a free gift, B and O beoplay 1st gen h4 headphones. The right speaker isn't working anymore, but only while using them wired, bluetooth still works fine in both ears. Who do I talk to about repairs and replacement? EE or BandO? Thank you 

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Sl2001 

 

Please contact the manufacture:

 

https://support.bang-olufsen.com/hc/en-us/articles/360038587391-Warranty-Service

 

Thanks,




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