Contract Switching via Third Party

[EProverbs]

Hi 🙂 asking on behalf of a friend, their query is:

I currently have an iPhone on EE bought via EE online where I'm in a minimum 24 month contract that ends on the 22nd June. I have recently noticed a more suitable contract for a new iPhone through a Carphone Warehouse affiliated website, but remaining on the EE network. I contacted EE directly to see if they could match the contract being offered and was informed they couldn't. The website offer ends next week so I would like to purchase the deal while I can, however I would like my number from my current contract moved over. How do I move my number from the current EE online purchased contract to the third party EE contract I'd like to purchase next week?

[XRaySpeX]

Is the offer from CPW an entirely new contract or an EE upgrade, With an upgrade it replaces your previous contract & keeps the same no.

[EProverbs]

The offer is an entirely new contract 🙂

[XRaySpeX]

EE won't port nos between contracts. So you need to 1st port your existing no to another network's PAYG using a PAC from EE & then in reverse port it back to your new contract. This will also have the effect of cancelling your old contract.

You could alternatively "upgrade" your old contract to PAYG & then ask EE to transfer the no to your new contract.