Community Activity

Spend cap stopping free messaged

I have received a message from the NHS but cannot respond as my spend cap is zero. The reply is free.  I tried to contact EE using 150 but that was rejected due to my spend cap. I set the spend cap as I was being charged for things I cannot control b...

Spireman by Investigator
  • 37 Views
  • 6 replies
  • 0 Helpful

BIG SPORT - Any way to drop TNT for Summer?

I've just seen the Summer Sport that is coming up on TNT.For me there appears to be nothing of much interest (no Cricket,Golf or Football ).   I have the Big Sport Package so I am wondering if it is possible to opt out of TNT Sport for June,July and ...

graybag by Investigator
  • 173 Views
  • 3 replies
  • 1 Helpful

Sim change

Hello I've just switched to EE Sim only deal, I've opted to keep my old number, EE ha t say it may take up to the 11/06/2025 to make this happen, why so long I thought a day or so max, any way of speeding this up?  thanks

Daz999 by Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful

Unable to see my bills online

When I log-in my EE account, I am unable to see my bills and contract details. Also, when I log-in, I see a notice popping out saying my account is cancelled. I have been signing up for a unlimited mobile data plus broadband package for a couple of m...

mayli90 by Investigator
  • 42 Views
  • 2 replies
  • 2 Helpful

Resolved! Some calls go straight to voicemail

Hello, I'm getting pinged about people trying to call me and leaving or not voicemail messages.My phone is on, network is fine, I can get another person at home to call me no problem. Yet, yesterday all calls from 111 went straight to voicemail, toda...

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