Concerns over iphone 12 pro order - waiting time

[rolodojo]

Okay so looking at this forum I am seeing people who ordered their iPhone 12 pros at the beginning of December and even November and still have not received them.

2 days ago I was ready to bin EE after more than a decade after being messed around, however, I finally got to speak to someone who knew what they were doing and agreed on an upgrade to an iPhone 12 pro. Well at the risk of behaving like a spoilt brat I do not want to be waiting a month  / 6 weeks plus to get a new phone. I want someone from EE to give me a genuine expected time of delivery. I stayed with EE after speaking to someone and I opted for an iPhone 12 even though it was still more expensive than some of the competitions deals despite the deal he got me. I would like someone from ee to tell me I am not going to be waiting a month, 6 weeks plus for a new phone. Its a 24-month contract and why should some of that contract be without the phone you are paying for? 

Please respond with some relevant information so I can decide that it's still okay to stay with EE or not. 

[rolodojo]

what models are those then James?

[James_B]

Hi @rolodojo,

You can check the latest delivery guidance in our online shop.

Thanks

James

[rolodojo]

james just how many times do I have to contact EE 

[eastendimages]

You can’t check online. The promises are meaningless. Today is three month that I’ve been waiting for IPhone Pro Max. When I ordered an upgrade with O2 for my daughter, the phone arrived next day 😞 

[Alex_S]

Hi @eastendimages,

Welcome back to the community 🙂

Your order will be dispatched on a first come, first serve basis as stock arrives.

You can check the latest delivery guidance on the EE Shop pages.

If you'd prefer to switch to a model that is available for immediate dispatch, please give us a call on 150.

Alex 🙂