Casting BT SPORT

[HashDL]

I have BT Sport as part of my tariff.

I can watch it on my phone and my iPad no problem. My question is what is the problem with casting it to a smart TV? Are there different versions of a BT Sport package through EE?

1. I have used a HDMI cable method. The sound works and the visual shows until you press play/live - a message from bt on the screen comes up “sorry you can’t watch BT Sport by mirroring your device”
2. I have tried to aircast via available methods (direct to the tv, via Apple etc) - nothing
3. I have downloaded the bt sport app to the smart tv (Samsung 2017 model) and after entering log on details it says that a subscription update is required and to contact your provider.

Any thoughts? Thanks

[Christopher_G]

How are you watching on the big screen, @ChrisDags123?

Are you logged into a device or app, or are you casting from your phone?

Chris