Cant buy data for mobile hotspot

derekhandforth · ‎04-05-2021

I have a PAYG sim for a mobile Mifi. On the EE app I have added £10 credit. When I try to buy data I am redirected to " http://add-on.ee.co.uk/purchase"

I can't buy data from my phone or website because the sim is in the Mifi not my phone, so how can I buy a data add on?

The system allows to add money but not use it! I have written to EE with no response.

XRaySpeX · ‎04-05-2021

You need to browse to http://add-on.ee.co.uk/purchase from a device, e.g. your phone, connected to your mobile router by WiFi to see what it offers you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎04-05-2021

You need to browse to http://add-on.ee.co.uk/purchase from a device, e.g. your phone, connected to your mobile router by WiFi to see what it offers you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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Cant buy data for mobile hotspot