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Community Activity
Customer Services Password
Today I called the EE customer hotline about network lost problem in my home areas. Because EE lost network, I could only manage to reach out to EE with a phone subscribed to another mobile service provider. The EE agent kept asking me for a customer...
Back order
Good morning I ordered a iPhone 15 blue yesterday it’s in a back order but the lady said I’ll receive it with in the 7 days but it says it will be dispatched in 24 hours
Changing Home Hub settings
My Home Hub was recently replaced as the old one developed a fault. I want to access the settings on my new Home Hub but when I use the IP address 192.168.1.254 I see message saying that a secure HTTPS connection is required. When I follow the link t...
Broken dial tone
Can anyone tell me why my dial tone is “broken” I.e. it has breaks in it rather than a continuous tone. My phone is connected into my broadband hub. Can I do anything about it?
Resolved! TV keeps pixelating / dropping out / loosing sound
EE TV was installed on 2rd October. The picture keeps pixelating / dropping out and loosing sound.The sound volume is also poor. Disappointed with this situation. What can be done to stop this happening.
Cheapest home internet broadband for a single person
Hi. I would like to know what is the cheapest home internet broadband for a single widow over 60 years old. I am for more than 10 years with EE. I already have 80GB per month on my mobile phone and I am moving to a new house. I don't need TV and land...
Resolved! Galaxy Watch 7 Ultra
I recently got a Galaxy Watch 7 Ultra, through a promotion, with an EE Sim plan. I have given the watch to my husband as I have an Apple watch and phone. He has a S25 Ultra and is not on EE. When he tries to set up the mobile plan for the watch it a...
False information
I done an upgrade for the Samsung fold 7 256 in blue on Sunday, been told it should be arriving next day, didn’t come. Tuesday didn’t come so they said cancel order and re order it again and it will come next day. Nothing come again. Telling me to wa...
Documents
I got a text message about a document being available to view, I can guess it’s a yearly statement for the phone, but I can’t find it anywhere.
