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No order confirmation

Afternoon, I ordered a phone today 25/06/25 on contract. The £50 upfront cost has been taken from my bank but have not received an email confirmation of the order (checked junk and all inboxes). I have no idea if the order has gone through or if I ha...

NOT in Isle of Man

I am currently on holiday in Anglesey and I received a message from EE yesterday welcoming me to the Isle of Man and explaining roaming charges. 2hrs later I was welcomed back to the UK by another message from EE. Worried about charges and since thes...

Resolved! Trade In allowance not deducted from bill.

Hi, I upgraded and did the trade in thing, which HAS been received, but I just got my bill and there is no £14 deduction on it??Also on my bill there's a £6.98 charge saying "MAIN" that I've no idea what for??

I can't call directly from my line

I need help I'm in Spain try to buy a roaming pass but when I revise text safari couldn't find it also I try call direct to uk or Iran as usual but all the time message comes no answer please help me I can't call directly from my number 

New contract + refund for old

Hi,I have simple question, I wonder if you could help me.I've contacted EE last month to upgrade my contract to pay monthly just for the simcard from the phone (I was paying over 60 pounds for 2 years, contract finished, but it still charged me over ...

Upgrade issues

So, New phone has arrived and swapping my sim from old phone to new phone didn't seem to just work, messed around last night trying to set up an esim and transfer over the esim to new phone. Managed to get it working and had a signal last night. When...

Aliwil by • Visitor
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