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17-02-2021 01:49 PM
I’ve been trying to gift data from one mobile device to another - they’re both on the same bill and have always been able to do this. There is 29g left and Available and allowances don’t reset for another 12 days . I keep getting an error message saying that there is a technical problem and to try again later . I have been trying to do this for 2 weeks, I have updated the app on my iPhone, tried to chat online - no one available , phoned and ridiculous waiting times.
17-02-2021 03:04 PM
Hi @Lindama81,
Welcome to the EE Community. 🙂
I'm sorry to hear you are having problems gifting data.
Please get in touch with Customer Care so our Tech Gurus can help.
Thanks
James