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Can I reactivate my Sim Card after 4 months of Inactivity?

Mikaella17
Explorer

‎24-11-2020 08:50 PM - edited ‎24-11-2020 08:54 PM

Hi EE,

 

Due to lockdown and being furloughed, I cancelled my contract and have been stuck in my country since March.

 

With that consequence my sim card was also cancelled.

 

I need to reactivate my SIM to access my other accounts in the UK.

 

Is this possible?

 

Best,

Mika

0 Helpful
4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎24-11-2020 09:40 PM

@Mikaella17 : As you cancelled your contract w/out keeping your no you cannot now get that no. back.

 

@Fatboy71 : This is a contract not PAYG.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Fatboy71
Ace Contributor
Ace Contributor
In response to XRaySpeX

‎24-11-2020 09:42 PM - edited ‎24-11-2020 09:43 PM

@XRaySpeX Thanks for pointing it out, I assumed it was pay as you go due to the title.

I've deleted my earlier post to avoid any confusion to the poster.

Mikaella17
Explorer

‎25-11-2020 09:55 PM

@Fatboy71 it was on a contract.

 

@XRaySpeX thanks for you reply. This was on contract with my mobile device.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Mikaella17

‎26-11-2020 12:35 AM

Thanks! You're welcome 🙂 ! Glad I could be of assistance

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful