Broadband page bug

[Steveruk72]

I was considering swapping to EE/BT broadband but the page via the app and the website won't load fully and refreshes every one or 2 seconds before you can click on any link

[XRaySpeX]

EE & BT are separate ISPs.

Which page? Linky please?

[Steveruk72]

EE offer BT broadband now, that is what I was told by the agent. This link is from Google or from the EE app, it does the same thing either way you try it

shop.ee.co.uk/broadband?&WT.mc_id=ON_EE_PAYM-2021-02&C=1&adobe_mc_sdid=SDID%3D7E57FAD7D072E961-13CA35882CCBD642%7CMCORGID%3D20E5776A5244554D0A490D44%40AdobeOrg%7CTS%3D1627614807&adobe_mc_ref=https%3A%2F%2Fshop.ee.co.uk%2Fbroadband%3FWT.mc_id%3DON_EE_PAYM-2021-02%26C%3D1

[Christopher_B]

Hi @Steveruk72

I hope you're well and having a nice Friday, do you have much planned for the weekend? 

Could you try deleting that cache and cookies on the browser it opens up in?

Please let me know if that helps.

Thanks 

Chris

[Martina8]

I'm getting the same bug on the Broadband page both through the app and on the website. I really want to switch from Sky and was recommended EE. Given this bug was reported 2mths ago how many customers do you think you've lost??

[XRaySpeX]

@Steveruk72 , @Martina8 : You can just go straight there simply to https://shop.ee.co.uk/broadband w/out it glitching.

[Mustrum]

@Martina8 have you tried the suggestion above a cleared cookies/cache on your browser?

Ah, beaten to it 😀

[pip11]

Works OK for me.