Broadband box is broken
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‎20-07-2021 03:26 PM
Hi My EE box for the Internet is showing a red light not sure why the top it is showing green then my ee Internet is showing red then my next one down is showing nothing then the last one down is showing green is there anything I can do to fix it
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‎20-07-2021 04:22 PM
I clink on the link and it is broken
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‎20-07-2021 04:24 PM
And it says this can't be reached at the moment please can you help me not sure how to look at my status
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‎20-07-2021 04:29 PM
Please look at the box no one is helping me
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‎20-07-2021 04:30 PM - edited ‎20-07-2021 04:32 PM
The link is not broken. It works directly here.
What about the landline phone I asked about?
I'm trying but you are not helping me. I'll leave you to it.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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‎20-07-2021 04:37 PM
My speed is 73 and 36 my Internet is
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‎20-07-2021 04:39 PM
And I don't have a landline number or a landline
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‎20-07-2021 04:58 PM
So you can see the Status page & you do have BB. The BB light must now be Green. Is the Internet light now also Green?
Now post an image of the Internet section on the initial Status page.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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‎20-07-2021 05:10 PM
No the broadband is still on red and my Internet I haven't got a light atal
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‎20-07-2021 05:12 PM
Then where did you get those speeds from?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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‎21-07-2021 08:54 AM
Which exchange are you connected to?

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