Broadband box is broken

[Davidoff2224]

Hi My EE box for the Internet is showing a red light not sure why the top it is showing green then my ee Internet is showing red then my next one down is showing nothing then the last one down is showing green is there anything I can do to fix it

[XRaySpeX]

You mean all the lights are off?

[Davidoff2224]

The main power light is on no light on my Internet and at the bottom but there is a red light on the broadband please can anyone help me how to fix it

[XRaySpeX]

So it's exactly as it was in your OP. Please provide the info I asked for so I can help you. W/out that info I can no longer respond to your thread.

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@Davidoff2224 wrote:

please can anyone help me how to fix it

I'm trying to but you are not helping yourself!

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[Davidoff2224]

What info

[XRaySpeX]

Scroll up & read post 3.

[Davidoff2224]

I don't know the numbers and whatever the other thing is

[Davidoff2224]

What do you mean about names and numbers

[XRaySpeX]

Login to your Brightbox at http://192.168.1.1 as "admin" with the admin password on the label on the back of the router.

What about the landline phone I asked about?

[Davidoff2224]

Sorry I can't log in due to the paige is taking for ever 

[XRaySpeX]

No reason for taking forever. That link is not even using the Internet but is your own router.