Broadband Speed

BobTowns
Investigator
Investigator

‎02-12-2021 05:37 PM

You advertise Fibre Broadband for my address with a minimum guaranteed speed of

 

20 MB/s

 

My speed this afternoon is 14.85 MB/s.  False advertising or can my speed be improved?

0 Helpful
12 REPLIES 12
BobTowns
Investigator
Investigator
In response to XRaySpeX

‎06-12-2021 08:29 PM

Did that and the speeds were very similar.  Thank you for your patience.  

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to BobTowns

‎06-12-2021 09:05 PM

It's not just speeds I'm interested in.

 

What about the QLT?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
BobTowns
Investigator
Investigator
In response to XRaySpeX

‎08-12-2021 05:57 PM

QLT is good, silence.

0 Helpful