Cannot get new sim to work

Lisamya1
Visitor

I have just unlocked my EE phone but the new o2 sim i have inserted is not working 

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @Lisamya1,

 

Welcome to the EE Community. 🙂

 

What happens when you insert the SIM, are you prompted to unlock the phone?

 

James