Placed an order for new broadband, got the confirmation email for this but have had nothing further for 20 days, the online help suggests my order was canceled however when i attempt to replace this it says this is already in the registration phase.
Im unsure on the status of this order as i cannot load the manage your orders on the EE webpage, when tracking the number i was given this loads a blank page too.
If you call freephone 0800 079 8586 you will be able to speak with a broadband customer service advisor who will be able to check the status of your order and get it reordered for you if need be.
