Back order

CharlotteWalsh
Investigator
Investigator

What does this actually mean because when I check the status of my order it just says back order confirmed 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@CharlotteWalsh  A device on backorder means EE doesn’t have stock of that device and they are waiting for more to come in so they can send one out to you. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@CharlotteWalsh  A device on backorder means EE doesn’t have stock of that device and they are waiting for more to come in so they can send one out to you. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.