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Awaiting verification for upgrade

Aidanellis9
Visitor

‎17-10-2021 04:57 PM

I’ve recently upgraded to the iPhone 13 on Thursday 14th October and still haven’t received delivery information although I selected the 24hr delivery option. On the tacking link it says awaiting verification. Can someone explain what this means and give me a delivery date please.

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎17-10-2021 05:25 PM

Hi @Aidanellis9 

 

You will be in a queue as there are no iphones or very few, like many electronic devices. Just search the forum. 

 

When your delivery is due you will receive a text the day before from DPD. 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
emmarshx
Visitor

‎17-10-2021 06:18 PM

I upgraded to the iPhone 13 on 7 October and my delivery is due 22 - 26 October, just to give you an idea of how long you might be waiting. I ordered the pink 256gb standard iPhone 13. 😊

0 Helpful