Awaiting verification for upgrade

Aidanellis9
Visitor

I’ve recently upgraded to the iPhone 13 on Thursday 14th October and still haven’t received delivery information although I selected the 24hr delivery option. On the tacking link it says awaiting verification. Can someone explain what this means and give me a delivery date please.

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @Aidanellis9 

 

You will be in a queue as there are no iphones or very few, like many electronic devices. Just search the forum. 

 

When your delivery is due you will receive a text the day before from DPD. 

 

Thanks




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emmarshx
Visitor

I upgraded to the iPhone 13 on 7 October and my delivery is due 22 - 26 October, just to give you an idea of how long you might be waiting. I ordered the pink 256gb standard iPhone 13. 😊