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Community Activity
EE/BT Blocking access to mail.micloud19.com
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
Do iPhone 16 Pro Max phones have a warranty?
I bought an Apple 16 Pro Max phone and in the past six months the LCD has gone completely black several times, like it's turned off, but the phone is on, but the screen just goes off for a few hours and then comes back on. I wanted to see what I ca...
Charged for ROW call on Full Works plan
I wonder if anyone can help me?I've got the iPhone Full Works plan, and have recently been in Canada, where I believe all my calls within Canada should be covered. However, on my most recent bill I've been charged for a call to a North American numbe...
Old number ported across, but phone has retained new sim number
My husband and I have recently ported our numbers and have this problem with the 'temporary' number on the new sims showing. I have a Google Pixel and my husband has an Oppo. Is there any way to change the number to show the actual active (ported) nu...
No Internet!!
For three days now thre has been no data connection here at HS9 (Isle of Barra) I've been to all parts oof the island and whilst I can get a good mobile signal from all the masts there is no internet connection at any of them. Service and Coverage ...
Can't receive calls - but can make calls - ON WIFI CALLING
West midlands - 100% reliant on calls over wifiCan make calls fine - but nobody can get through to my phoneSeems better when it drops back onto 4g out in the gardenHave restarted phone / activated Plane mode / Wifi Call then comes back.. but nobody c...
To set up a broadband but I can’t plug into master socket
I get a EE hub sent to my place now, and I found there is a master socket in my place. But I can't plug broadband into the master socket at home because the connector type doesn't match. What should I do?
Zero’d out my data
Paid for unlimited data, one week later account says I have zero gb left. Tried to call and the call drops. This is ridiculous. Im on vaca and need my data!
EE TV boxes losing broadband connection
Recently moved over to EE from BT broadband. Have both EE TV box (wired) and EE TV mini box (WiFi), and am getting regular (ie multiple times a day on average) drops outs from both boxes. Have tried powering off, rebooting etc but still seems to be a...
URGENT: EE Content Control: Whitelist our website domain Please
Dear EE Team,We are pay by link (SMS) payment company for Private Hire & Taxi companies in the UK and our customers on EE/BT are not receiving their personalised links to pay for their journey. Our company air-pay.co.uk, works with fleets such as Vee...
