No order information

[Stewh]

Hello

when I put my order in the order tracker it says ‘sorry we can’t show your order details right now’.There is no information on my upgrade phone I ordered for my son. I ordered it 2 weeks ago and am worried it won’t arrive for Xmas. I have already paid for the phone.

many thanks

[James_B]

Hi @Stewh,

Welcome to the EE Community. 🙂

Which phone did you order?

Thanks

James

[Stewh]

Hi james

thank you for getting back to me. I ordered the 

google pixel 4 xl good as new - just black
best wishes

hannah

[James_B]

Hi @Stewh,

It looks like that phone is out of stock.

Please get in touch with Customer Care so we can run through your options.

Thanks

James