Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

No order information

Stewh
Explorer

‎27-11-2020 11:29 PM

Hello

when I put my order in the order tracker it says ‘sorry we can’t show your order details right now’.There is no information on my upgrade phone I ordered for my son. I ordered it 2 weeks ago and am worried it won’t arrive for Xmas. I have already paid for the phone.

many thanks

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎28-11-2020 02:20 PM

Hi @Stewh,

 

Welcome to the EE Community. 🙂

 

Which phone did you order?

 

Thanks

 

James

0 Helpful
Stewh
Explorer
In response to James_B

‎28-11-2020 04:16 PM

Hi james

thank you for getting back to me. I ordered the 

google pixel 4 xl good as new - just black
best wishes

hannah

 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Stewh

‎29-11-2020 08:10 AM

Hi @Stewh,

 

It looks like that phone is out of stock.

 

Please get in touch with Customer Care so we can run through your options.

 

Thanks

 

James

0 Helpful