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Community Activity
Broadband slow loading
Hi,My ee broadband is behaving strangely. Our data rate is 8.111 Mbps / 54.997 Mbps, and a speed test show around 42Mbps download, which is pretty good for where we live. However the actual connection appears to have a lag of some sort. Visiting webs...
Roaming Mobile network
Hi, I cannot send/receive calls or messages, I changed my sim plan to pay as you go, as I am travelling outside the UK. I topped up my balance however, I cannot use it. I have received a message from EE stating if I don't make a call or send a messa...
Shouldn’t I be able to use data when also on a call?
I’m pretty sure that I could previously be on a call and also access data services at the same time, but for the last couple of weeks I’ve been unable to, and now I’m wondering if its all in my head that I previously could lol. It’s frustrating as I...
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
Reference
Hi there, my new employer has tried reaching out for a reference for a few weeks but hasn’t had any response from the *********** is there another email or telephone number I could please use as my start date will be delayed.thank yoi [mod edit: remo...
Sent my Ipad for repair and it was brilliant condition not bend no scratches
Sent my ipad for repair as it is on loop and stayed in recovery mode! My ipad is in brilliant condition no scratches, no bends, no dents. See picture for reference, but I received a message saying that there’s an issue that has invalidated the warr...
Passkeys w00t w00t
Ok so I saw the news on this in the EE app description when checking for updates. I’m up and running so now I want my password to be removed along with MFA as these are now not needed. How does one do this?
No WiFi signal in parts of my house since forced to EE from BT.
In March 2025 I was due to renew my BT Broadband (Full Fibre 100).I connected BT to discuss & was told they were moving everyone to EE, but the only thing that would change was the name; in fact, I would have a faster speed for the same price. I relu...
Resolved! BT/EE TV Box Pro - 1TB 4K Wireless Freeview TV Box Latest Model - (RTIW387)
why doesn't my new TV box remote have a stop button and how do I stop a programme I am watching without one
Resolved! Billing
Hi, my contract was ending so I opted to go on sim only monthly rolling contract which will start on 23rd August 2025. My bill was sent today which runs 16th AUG-15th SEPT. It's still showing as the full amount of my contract. It's due to be debited ...
