Apple Watch 4 unpairing problem
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04-09-2020 08:11 PM
Hi ,
ive got a Iwatch 4 plan on my account , but since I got a new phone I can’t use any data on the watch. I’ve tried unpairing , removed from iCloud account , resetting the watch (5x) from factory settings ,
when I try and set the data plan on the app still tells me it’s attached to another phone. And doesn’t let me replace the data to the new phone .
see screenshot.
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05-09-2020 10:23 AM
Hi @LPires,
Welcome to the EE Community. 🙂
Is your new phone an upgrade or additional line?
Thanks
James
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06-09-2020 09:57 AM
Neither ,
I moved from iPhone 7 to iPhone 8. But I didn’t know I had to unpair the watch from my previous phone .
the watch has it own plan , but since I changed phones can’t use it as per screenshot.
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07-09-2020 07:56 AM
OK thanks @LPires
I recommend speaking to our Tech Gurus. They'll do their best to move your subscription over.
Chris

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