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29-10-2021 10:36 PM
If somebody could please help me. I have an Apple Watch on contract and my wife has been using it. I now eventually have it back and am trying to activate the e sim. I have the error message on my phone in the watch app saying “ your smart watch has had a problem downloading the e sim” someone please help before the watch goes for its first flight. 😂
kind regards
Jim
30-10-2021 08:47 AM
Hi @Jim231
Welcome to the community.
Have you spoken to our Mobile Care team? They should be able to help you get set up.
Chris