AirPod pro order

Samsmum1
Explorer

‎25-11-2020 07:00 PM

I ordered 2 sets of air pods 1 pro and 1 normal set. The order went through fine then I received an email asking me to call to discuss then I’ve had an email saying my AirPod pro order has been cancelled. Any idea why? 

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎25-11-2020 07:14 PM - edited ‎25-11-2020 07:15 PM

@Samsmum1   Did you call as requested ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Samsmum1
Explorer
In response to Chris_B

‎25-11-2020 07:19 PM

I tried to call but was on hold as the message said they were experiencing high calls. I will try at 8 tomorrow morning when they open again 

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