Add on delivery

[Davessz]

Hi 

I add on to my plan a samsung tv in 01.04. But is still dont know when i got this tv. I got a confirmation email but i cant track my order.. 

I just wanna know when i expected my order ? .. 

[Katie_B]

Hi @Davessz. 

Thanks for providing the above information.

Did they advise if this had been dispatched from us?

Was a timescale provided?

Katie 🙂

[Davessz]

I dont know because when i speak in online chat twoo times before i got answers the chat its disconected. 

I know everything its harder and slower now about the virus. 

But when i add my order i check 3 times before, and the page show the item in stock. Its a Samsung Q60 43inch tv.

And if its out the stock why i not get a email? 

[Katie_B]

Hi @Davessz. 

The Samsung Q60 43inch TV is currently still in stock. 

I have sent you a private message, please take a look and get back to me. 

Katie 🙂

[Davessz · Accepted solution]

Okay 😉