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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2852 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15942 Views
  • 51 replies
  • 65 Helpful

How can I know my order number?

Hello,I ordered new home broadband. And got an email for the next step.The information in the next step email shown that I will receive the "Bright Box wireless router", and "broadband and home phone including any call add-ons will be activated on 22...

Upgrade dispatch

Hi, I ordered an upgrade Thursday last week, however, I haven’t received any email/message to say it has been dispatched yet? Said it was in stock when I ordered. Many thanks,  George

Resolved! Multiple Packages Ordered Only One Arrived

Hey, I recently ordered two mobile phones and received the your order is on your way email for both mobiles.. However only one mobile arrived. I havent received a dpd or ee message about the other order delivery. Do the packages (mobiles) get sent ou...

Resolved! Add on delivery

Hi  I add on to my plan a samsung tv in 01.04. But is still dont know when i got this tv. I got a confirmation email but i cant track my order.. I just wanna know when i expected my order ? .. 

Davessz by Contributor
  • 2080 Views
  • 13 replies
  • 1 Helpful

order confirmation

I upgraded my phone on Tuesday to the iphone XS in grey and the initial payment has gone out of my account. However, I haven't received a confirmation email and checked my junk folder for this. I did not manage to get a picture of my order confirmati...

Resolved! pay as to go

hi my. names Marius ionut feraru I am writing this message to you because I want to close everything with EE my contract has ended and I just want to leave the number you help me

Alexa set up 150

Hi, I’ve set up the EE communication on my Alexa echo but to continue the process I had to messaged 150 “ALEXA” Its been more than a week. How long does it usually take for 150 to confirm I can use my EE plan on Alexa? Thanks  

Chiggs77 by Visitor
  • 646 Views
  • 1 replies
  • 0 Helpful