About order

AdrenePalmer
Visitor

‎25-11-2021 07:20 PM

basically i placed the order 3 hours ago probably but i made a mistake when i am getting submit the form that i put my sister's email bcz i don't remember my email so when i asked to my sister about it she said to me forget the password of the email and using the different one so  i just need your help bcz my order is already processed so can you change the email for me so i can get ready for the phone which i placed from your side

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎25-11-2021 07:24 PM

@AdrenePalmer : This user discussion forum can have no access to your specific account. You need to raise this with CS.

 

You (& EE) doesn't need the email pwd to send you/your sister an email.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Leanne_T
EE Community Support Team

‎26-11-2021 08:03 AM - edited ‎26-11-2021 08:05 AM

Morning @AdrenePalmer

 

Thanks for coming to the community. 

 

If you give us a call on 0800 956 6000 the team will help you with the order and update the email address. 

 

Thanks 🙂

 

Leanne. 

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