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25-11-2021 07:20 PM
basically i placed the order 3 hours ago probably but i made a mistake when i am getting submit the form that i put my sister's email bcz i don't remember my email so when i asked to my sister about it she said to me forget the password of the email and using the different one so i just need your help bcz my order is already processed so can you change the email for me so i can get ready for the phone which i placed from your side
25-11-2021 07:24 PM
@AdrenePalmer : This user discussion forum can have no access to your specific account. You need to raise this with CS.
You (& EE) doesn't need the email pwd to send you/your sister an email.
26-11-2021 08:03 AM - edited 26-11-2021 08:05 AM
Morning @AdrenePalmer
Thanks for coming to the community.
If you give us a call on 0800 956 6000 the team will help you with the order and update the email address.
Thanks 🙂
Leanne.