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About my delivery

Am64
Investigator
Investigator

‎16-10-2021 11:37 PM

  • My order is on expected dispatch in 24hours and its been like that for 2 days. My estimated delivery was between 11th and 16th but I haven't heard anything or had an email about when I will get my order.
0 Helpful
3 REPLIES 3
Hayley313
Explorer

‎17-10-2021 12:40 AM - edited ‎17-10-2021 12:41 AM

@Am64 I spoke to someone at EE as I had the same problem. The reason why your order could be delayed is because of the release of the IPhone 13. EE said it could take up to 28 days for phones to be dispatched. Hope this helps. 

0 Helpful
Am64
Investigator
Investigator
In response to Hayley313

‎17-10-2021 08:59 AM

Thank you I forgot about the new iPhone thats out.

Get Outlook for Android
0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Am64

‎17-10-2021 09:00 AM

@Am64  The new iPhone been out has nothing to do posting devices to customers.   What device did you order ?   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful