5gee and fair usage
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05-04-2021 12:14 AM
Hi
I recently took out a 5gee home broadband contract. When I placed the order over the phone the representative said there is a 600gb fair usage policy on their normal unlimited mobile data packages but there is not one for the 5g (router) home broadband plan. I just wanted to confirm/double check this.
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05-04-2021 12:40 AM
it sounds that EE are worry bout over loading there mobile network really clamping down on date with the hope to sell you a more experience data plan
al the best ...
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05-04-2021 02:46 AM - edited 05-04-2021 02:47 AM
But you can't get an unlimited data plan for the 5GEE mobile router, can you?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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05-04-2021 03:34 AM
Technically probably not would you be so kind to find in the terms of service where it said you cant use you phone as a personal myfi device after all you can eat data plans seem to bee so common that is until you upset the network god who will look at charging you dearly my good friend there
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05-04-2021 03:43 AM
@tmobilefan : There are no T&C's that you can't use your phone as a personal WiFi device. That would be against Net Neutrality rules. Perhaps you are thinking of the T&C's for unlimited data phone plans where you can't use it for non-personal use.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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05-04-2021 03:56 AM
an hour ago - last edited an hour ago
But you can't get an unlimited data plan for the 5GEE mobile router, can you?
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05-04-2021 05:37 AM
@tmobilefan : Is How do Unlimited Plans work? what you're looking for?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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05-04-2021 05:42 AM
@tmobilefan : EE does not limit non-comical use other than for Kevin Bacon.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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05-04-2021 09:06 AM
Hi
UNLIMITED PLANS
50GB fair use policy applies outside UK. Personal, non-commercial use only. If you regularly tether 12 or more devices, we will consider this non-personal use and have the right to move you to a more suitable plan. We will consider usage above 600GB/month to be non-personal use and have the right to apply traffic management controls to deprioritise your mobile traffic during busy periods or to move you to a business plan. You can gift up to 100GB. Data usage on an unlimited plan will decrement from giftable allowance. Any data boost allowance will be added to the giftable allowance.
It is very open to interpretation EE view on commercial use. I don't see the point in offering *unlimited" plans other than a gimmick. They should just offer 600GB plans if that's all they intend to offer for non commercial use.
These T&C are buried and are not simple to find.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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05-04-2021 12:51 PM
wow!!
how does this not surprise me EE Terms hidden away like skeletons in your cupboard this time yes I have to agree with @Northerner this is a " Gimmick " possible misadvising?
